Lessons from the Centre Bell Layoffs

In March 2025, news broke that 159 hosts and hostesses working in the luxury suites at Montreal’s Centre Bell were laid off by Groupe CH as part of a major operational shift. The company cited a decision to refocus on core business activities and offered suite owners the option of hiring their own staff or using third-party agencies.

For many, this move was a shock. But it also reveals a deeper truth about where business is heading—and why robots in 2025 are more relevant than ever.

The Reality of Workforce Instability

As businesses face economic uncertainty, labour negotiations, and increasing operational costs, the risk of job disruptions rises. The Centre Bell layoffs are not an isolated incident—they are part of a growing trend where companies reduce reliance on in-house labour to stay agile.

This is precisely where robotic automation steps in. Unlike temporary staff or outsourced labour, robots are consistent, scalable, and unaffected by labour disputes or negotiations. They don’t require contracts or unions, and they are available 24/7, 365 days a year.

Why Businesses Should Consider Robots in 2025

At Robots Montreal, we help businesses prepare for the future—not react to it. Our Keenon service robots, like the T9, offer a practical solution to today’s growing challenges:

• Labour Shortages: Robots help fill service gaps, especially in hospitality, food service, and logistics.
• Cost Optimization: With operational costs starting at just $3.30/hour, robots offer a measurable return on investment.
• Consistency & Reliability: Unlike temporary or part-time staff, robots deliver consistent performance—no sick days, no burnout, no turnover.
• Enhanced Customer Experience: Robots create unique, engaging service moments that attract attention and build brand loyalty.

Whether you’re running a stadium, a restaurant, a hotel, or a senior residence, robots in 2025 are not a luxury—they are a necessity for staying competitive and resilient.

Case in Point: Robots as a Solution for Event Venues

Had the Centre Bell implemented server robots or assistant robots in its luxury suites, many of the core logistical tasks—like delivering food, clearing trays, or transporting supplies—could have been automated. Staff would have been freed to focus on high-value, guest-facing responsibilities.

The venue would have had fewer staffing issues, lower operational costs, and a future-ready service model.

Robots Montreal: A Trusted Partner in Robotic Integration

At Robots Montreal, we are proud to be leaders in robotic automation in Canada, especially in

• Restaurants
• Event venues
• Senior care facilities
• Hotels and health centers

We offer:

• Robot sales (waiter robots, helper robots, service robots)
• Custom implementation and deployment
• Repair and ongoing service support
• Our goal is to provide affordable, scalable, and smart robotic automation that boosts productivity, reduces labour dependency, and increases business profitability.

Future-Proof Your Business Today

The Centre Bell story is a wake-up call for all business leaders: labour models are shifting fast, and those who fail to adapt risk falling behind.
Whether you’re looking to optimize your workforce, reduce turnover, or simply offer a modern experience, robots in 2025 offer a clear path forward.

Ready to automate your operations?
Contact Robots Montreal today to learn how automation can keep your business efficient, profitable, and ready for the challenges ahead.